Online purchases must be returned via mail. Voice Mail 25, call display, call waiting, conference calling and family calling, Easy Roam, 2500 Forwarding minutes. Update #2: Koodo has switched back to their new plan, which are listed below or here at Koodo.The monthly Canada-wide price plans range from $39 to $74/month. could I convert a Koodo cell phone to Telus Total Cancellation Fee: $220 plus taxes; The same formula applies for 1 or 2 year contract terms as well. Posted by … You can also renegotiate your contract with Koodo Mobile here to reduce your monthly bills. Telus iPhone 3G/3GS Cancellation Fees | iPhone in Canada Blog **The $50 fee is not charged in Quebec or Nova Scotia for activations after April 30, 2013, Newfoundland for activations after September 26, 2012, or Manitoba for activations after September 14, 2012, because of the consumer protection legislation in those provinces. ... Koodo charges a connection fee of $30-35 on your first bill. Koodo No Tab Starter Plan | 100 Outgoing Canada-Wide ... You pay an upfront cost for the new device plus a monthly fee for 24 months (2 years). Unless you get a phone on tab with subsidy on the tab, there's nothing to pay in fees really. The success Koodo received in its first year of operation, with its simple plan lineup and lack of carrier-charged system access and 911 fees, prompted competitors Rogers Wireless and Bell Mobility to mimic Koodo's monthly plans via their mobile brands: Fido Solutions for Rogers, and Virgin Mobile for Bell Mobility. Koodo offers the iPhone 8 for $0 on a Medium Tab, which costs $360 over 24 months. cancellation of the plan under the cancellation section below. If you want to cancel before the end of your term, the fee will be based on the time remaining on your contract. Update: It now seems that Koodo has shifted back to their original plans and dropped the prices back by a couple bucks and increased in data. Koodo Limited Time Offer: Tab Mid Plan | Unlimited Canada-Wide Anytime Minutes + 12 GB. If you bought a phone from them using a tab, you have to pay the remaining of the tab and the remaining of the device balance (aka phone credit aka tab bonus). That fee is just so weird! MJ. Put up to $39/mo. Until September of 2020 Koodo kept the account running with no activity or no payment and a record of the cancellation request. If you can… If you cancel your Koodo account, we will refund the deposit, minus any amount that you may owe (which may include late payment and cancellation charges). Koodo Limited Time Offer: Tab Basic Plan | Unlimited Canada-wide Anytime Minutes + PPU Data. Someone who activated then cancelled would essentially pay $360 for the iPhone 8 instead of $845. Other cancellation fees may apply. The monthly plans now range in price from $37, $42, $52, $62 and … So, it will cost $634 to leave Koodo and move to Telus. Their toll-free number is 1-866-995-6636 or you can simply dial... Cancellation fees cannot be charged (just device subsidy fees). ‎• KOODO is the trending Sports Application for all your frequent needs around Sports • Join in and start connecting with people • Find Players, Pro, Coaches, Academies & Sports Medicine Professionals near you • Connect with Athletes to pursue your passion regularly • … • You can get a device balance/TAB at Koodo and we are still able to discount the price. Chris Mullin. Connection Fee: $50 per line : 911 Emergency Service Access Fee: Provincial or municipal government 911 fee may apply¹: Early Cancellation Fee: Any device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges (credit balances under $5 will not be refunded). The Tab charge will be removed and the amount you had paid for your phone upfront will be given back to you. Then you'll be able to port over to Koodo. i passed by my at the mobile shop here at calgary southport and the agent is offering me $40 12GB BYOD FIDO/VIRGIN/KOODO no activation fee +50K PC [The Mobile Shop] [Black Friday] $40 12GB BYOD FIDO/VIRGIN/KOODO no activation fee +50K PC POINTS - RedFlagDeals.com Forums Early Cancellation / Termination Fee No ETFs. $9/day US Easy Roam. There's no cancellation fee or activation fee which they "waive" by charging you then giving it back as credit? Unless otherwise agreed, you may terminate your service at any time by providing Koodo Mobile with 30 days notice. If service is terminated for an... Unlimited Canada-wide anytime minutes. 12 GB of Shock-free Data at 4G LTE speed. Rogers Home Phone: 1 866 868-4095 Value Packs and Feature add-ons. Other cancellation fees may apply. When a carrier gives you a discount on a phone or allows you to make payments, they often require a contract in exchange. Connection Fee: $40 per line The TELUS Connection Fee can be reduced by $5 by enrolling in Pre-Authorized Payments. April 12th, 2008 at 7:03 am Alx says: On a funny note, all 3 discount carriers (for rogers, bell and now telus), rime ( … I have called the Koodo CS to cancel the service because my billing cycle started from 1st Jan. +applicable monthly tab charge. No direct line for assistance ~ forced to use a digital callback system that is a revolving circus of inane, unreliable parrots. The installation fee for all other customers is $450. Any remaining Tab balance must be settled. There is no native cancellation fee but you do indeed need to pay back the remainder of the tab balance and tab bonus if you leave or get a new phone before the 2 years is up. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Tier 7=$800 / Repair Fee = $49* / Catégorie 1 = 35 $, Catégorie 2 = 125 $, Catégorie 3 = 165 $, ... cancellation of the plan under the cancellation section below. 3 days ago. Research and compare the Koodo Mobile $35 Starter Plan 3G cell phone plan. If you entered before August 2019, you only pay the tab. Unlimited nationwide and U.S. text, picture and video messaging. A SIM card fee ($5) will be charged at the time of purchase for online orders. Applicable taxes extra. More. If you stop by a Koodo store or authorized dealer you can also add phone protection to your phones with costs ranging from $7 to $9 per month. If you're in Canada, you'll need to schedule a callback via the Koodo Assist system . Rogers Internet: 1 855 201-9547. Call there customer service and inform them that you want to cancel your contract. It will be our discount rate + phone tab (10$ to 21$) monthly once we finish. Notes: ¹ Applies to calls made between phones on the same account. $3/month International Long Distance Saver. I pay $18/month for the phone (traded in a beater phone for a $100 credit, otherwise its $23/month), got a $300 giftcard back, and got a monthly 10 credit for 15 months. The CS told me, i do not have to notify now, i need to go to Koodo store around 26 or 27th of Jan and give the cancellation notice then only i will not be charged for the GC. The monthly plans now range in price from $37, $42, $52, $62 and … In this example, the cancellation fee owed by the customer is $199.96: TECF less the value of the completed months of the contract $400 – (12 x $16.67) = $199.96 cancellation fee due. What the hell does this mean !?! 3 Kudos. Any credit balance less than or equal to $5 at the time of cancellation of your Koodo Mobile account for the service will not be refunded to you. Koodo will not charge for the service unless the customer has used more than 30 voice minutes, 50 messages or 50 MB of data. I do not keep any information other than your email address and phone number, for contacting purposes only. Looking to switch from Koodo to Telus. 7 hours ago If you cancel either service, and change your mind, we may not be able to restore the service or phone number to your location. If you love Koodo, we’re pretty sure you’ll love TELUS too - we’re part of the same team, just with different options. Other cancellation fees may apply. Koodo is very difficult to contact person to person. Additional add-ons. As you pay off, it will start to go positive. These rules apply to major Canadian carriers like TELUS, as well as their subsidiary, Koodo. Data Included. TELUS Business SharePro 20 GB Plan. Update #2: Koodo has switched back to their new plan, which are listed below or here at Koodo.The monthly Canada-wide price plans range from $39 to $74/month. Connection Fee: $50 per line : 911 Emergency Service Access Fee: Provincial or municipal government 911 fee may apply¹: Early Cancellation Fee: Any device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges (credit balances under $5 will not be refunded). Koodo Mobile reviews first appeared on Complaints Board on Sep 20, 2009. Notes: ¹ Applies to calls made between phones on the same account. * Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. The early cancellation fee will appear within the wireless section of your bill listed as a Termination Charge within the additional unit charges of the bill. Koodo Tablet Plan | 1 GB. This Koodo Platform also reserves the right to charge subscription and/or membership fees from a user/member, by giving reasonable prior notice, in respect of any product, service or any other aspect of the Koodo Platform anytime in future. In the Contract, it states: If you terminate your service, you much pay (as liquidated damages and not as penalty) a cancellation charge of $1 for each credit of negative balance in your Koodo tab. Notes How to cancel Koodo Mobile. Airtime Included. Applicable charges continue until the cancellation date. Their toll-free number is 1-866-995-6636 or you can simply dial *611 on your Koodo phone. Cancellation fees may apply How are rate plans and features charged? I LIKE TO CAMCEL MY SERVICE WITH KOODO Get side-by-side comparisons and read cellular service user reviews. Unlimited Canada-wide minutes. We don't do cancellation fees. There are no cancellation fees for any value packs or feature add-ons that are not bound by a contract. You do not have to pay that amount unless you get a new phone or leave koodo before the 2 years is up. CANADA - Question on Koodo cancellation fees. For example, if you signed a 2-year contract, received a $300 rebate on your smartphone, and have 12 months remaining on your contract, your cancellation fee cannot exceed: $300 x 12/24 = $150 $25.00. Connection Fee: $50 per line: 911 Emergency Service Access Fee: Provincial or municipal government 911 fee may apply¹: Early Cancellation Fee: Any device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges (credit balances under $5 will not be refunded). 5.) All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. THX 10-08-2010, 05:07 PM #2. psgill2873. We guess Koodo (alas Telus) does not want people on their stores activating a Home Phone. I bought the Essential phone through Koodo for $360 during the black friday sale. There are no cancellation fees for any value packs or feature add-ons that are not bound by a contract. Monthly Service Fee. Value Packs and Feature add-ons. For a communication to be like this it must be by design. Koodo Limited Time Offer: No Tab Plan | Unlimited Canada-wide Anytime Minutes + 12 GB. Koodo now charges a $ 5 SIM card fee for online orders. In contrast, before this policy, that customer would have paid $420.00 ($20.00 x 21 months) but the cap is $400.00. From what I've encounted with the older contracts, there used to be a minimum cancellation fee of $100 even if there was only a few days remaining. The quickest and easiest way to cancel a phone contract is to pay off the balance. You can cancel your Koodo Mobile contract by calling customer support over the phone. Here are a few reasons why switching to TELUS might make sense for you: Get endless data on your phone or all your connected devices (10GB+ on 5G speed) with a … Comwave cancelled the $225 fee when I contacted them. Charges related to the Tab and Tab Bonus . When you buy a koodo phone using the tab (this means not paying the full price of the phone), your koodo tab will be negative. You just need to pay off remaining Tab and phone credit ( if you have one) "assume I'd have to port my current number before I gamble on a … Program Cost & Payment Terms / Coût du programme et modalités de paiement Service Replacement Fee / Repair Fee / Frais de service de remplacement / Frais de réparation Koodo Phone Protection / Protection de téléphone Koodo $9 per Month / 9 $ par mois Tier 1 = $25, Tier 2 = $100, Notes Any remaining Tab balance must be settled. If you're outside Canada, you can call +1 647 788 4337. when is my contract finished Upon cancellation, any unpaid Tab program balances are immediately due. Double-check your contract to ensure there are no Early Termination Fees (ETFs) before cancelling. If you get Koodo Home Phone in one of their stores there is an additional $45 for a fee Koodo calls "connection fee". Cancel if you don't like it within the usage limits Koodo allows for. +applicable monthly tab charge. Reply. View the Koodo No Tab Starter Plan | 100 Outgoing Canada-Wide Anytime Minutes + 250 MB at 3G Speed plan available at a store near you Koodo Mobile Rate Plans & Add-ons ... Other cancellation fees may apply. Notes: ¹ 44¢/month in AB, 43¢/month in NS, 53¢/month in NB, 70¢/month in PEI, 75¢/month in NL. Now they are looking for about $500.00. Notes optional and you may cancel the Plan at any time. Monthly Service Fee: $10.00: Data Included: 1 GB of shock-free data: Messaging: $1.00/text: Additional Data Usage Rate: $10 per 100 MB: Contract: Monthly: Connection Fee: $45 per line: Early Cancellation Fee: No cancellation fee. Monthly Service Fee. Notes: ¹ Applies to calls made between phones on the same account. Answer: “… There is no option to cancel a Koodo Mobile plan through their Online Self-Serve, and when directed either through the website or calling their help line to access Koodo Assist to schedule a callback, they claim their reps are busier than usual and no callback can be scheduled. Additional Monthly Tab Charge Until Your Tab Balance Reaches Zero. Carriers use this to ensure that they make back the money they gave you for signing up. Airtime Included. Additional Information. And the phone is yours to keep." Connection Fee: $50 per line: 911 Emergency Service Access Fee: Provincial fee may apply: Early Cancellation Fee: No cancellation fee. Bonuses. Koodo reserves the right of removing the profiles of people/ entities who register with bogus addresses, telephone, and fax information. No music downloads: Koodo mobile brand doesn’t support music downloads and GPS. Unlimited Canada-wide evenings and weekends. Any remaining Tab balance must be settled. A cancellation fee applies for early termination of the 3 year or 5 year service agreement equal to 75% of your rmr multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. The latest complaint billing was resolved on Jan 18, 2013. NFtoBC. If you activated or renewed in store you will see a one-time $50 connection fee charge on your first bill. Koodo customers received emails warning of an upcoming price increase for a free international long distance add-on that will launch in April. Includes 4 GB of BONUS data. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before … Any remaining Tab balance must be settled. Now they are looking for about $500.00. If you signed up afterwards, it will tab plus the discount offered on your device. Connection Fee: $50 per line: 911 Emergency Service Access Fee: Provincial fee may apply: Early Cancellation Fee: No cancellation fee. Cancellation fee = $204.19 + $50.00 Admin fee = $254.19 (in Quebec, exclude the $50 administration fee) In the example above, the Telus customer would have paid $204.19 to cancel their contract. You can also renegotiate your contract with Koodo Mobile here to reduce your monthly bills. Any remaining Tab balance must be settled. cancellation of the plan under the cancellation section below. This is a TELUS subsidiary that should be put out of its misery, or … What Is Koodo Mobile’s Tab? One way the cancel your cell phone worldwide without early termination fees is cheerful you PCS You finish't be rod to bare this overall time but you graduate be harsh to. Rogers TV: 1 877 457-7592. If you cancel your account or upgrade your phone before your Tab balance has been paid off, you’ll be charged the remaining Tab balance and/or the Tab Bonus balance on your next bill (or directly in store for phone upgrades). However, any value packs or add-ons that are bound by a contract will have cancellation fees. Also, even if the balance starts at 150$ covered by Tab, you can presumably pay off the phone at any time – and not pay a 400$ cancellation fee like with bell. Rate plans are subject to change without notice and may be subject to … Rogers was following Bell, who raised his connection fee in early July, while Telus announced plans to increase his connection fee to $ 50 starting July 29. You’ll receive a final bill from Koodo in your Self Serve account as well as an email confirming your cancellation. For a communication to be like this it must be by design. I take advantage of the system sometimes. The latest review Cancel my account was posted on Nov 21, 2021. During that time, the customer can return the phone for a full refund or cancel service with no cancellation fees. Koodo / Virgin / Fido - They are the the subsidiary of the big 3 in Canada. 6. Canada-wide minute add-ons range from $5 for 25 minutes to $25 for 500 minutes. Any unlocked or Telus/Koodo phone will work. Notes When you get a phone from koodo it is often discounted by $X. $25/mth + 8.95 system access fee + 0.75 911 fee Total: 34.70 Koodo Build your own 100 anytime minutes 7pm nights and weekends 50 text messages Per second billing ... (Just signed one with Telus for home phone, but they gave me free months representing double the cancellation fee up front.) If you don’t know the exact fee you would pay to cancel today, contact your service provider. Call there customer service and inform them that you want to cancel your contract. for 24 months on your Tab towards a new phone. The TELUS Connection Fee can be reduced by $5 by enrolling in Pre-Authorized Payments. Recurring rate plan and feature charges are billed one month in advance, so your monthly bill will have rate plan and feature charges for the next month. Other cancellation fees may apply. If you’re on a monthly installment plan, the phone is yours once it’s paid off and you’re typically free to cancel your service. Program Cost & Payment Terms / Coût du programme et modalités de paiement Service Replacement Fee / Repair Fee / Frais de service de remplacement / Frais de réparation Koodo Phone Protection / Protection de téléphone Koodo $9 per Month / 9 $ par mois Tier 1 = $25, Tier 2 = $100, You can cancel your Koodo Mobile contract by calling customer support over the phone. https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone. Until September of 2020 Koodo kept the account running with no activity or no payment and a record of the cancellation request. Koodo is very difficult to contact person to person. Account number 23605697. Koodo OK or NOT: Port number from TELUS (PCS, Mike, Pay&Talk) to Koodo HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! Just like TM / TNT ... your cancellation fee cannot exceed: $300 x 12/24 = $150 Your contract should explain how to calculate this amount. Click on contract is unlocked at troubleshooting, prorated between you find out of ending this is best describes what should change this phone may be cancelled. A reconnection fee of $50 will apply. 11-23-2014 11:27 AM - last edited on ‎02-19-2015 01:49 PM by RogersMay. If the setup fees are not paid, your account is subject to cancellation, thus losing your phone number. ... if you cancel, upgrade or change to an ineligible rate plan, you will be charged your remaining Tab and/or Tab Bonus balances. Cancel Your AT&T Service Bill & account Customer … Service Att.com Show details . Potential clients should check the Better Bureau files, which show 424 complaints closed in the past three years. Before Starting: • We recommend you bring your own device (BYOD) for this plan to avoid a contract. Call Koodo to get an accurate response. Early Cancellation / Termination Fee No ETFs. Unlimited Canada-wide family calling¹. Additionally, Koodo customers will see an increase in their Easy Roam price when roaming internationally and in the US. In most cases, these contracts are two years long. Notes We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. Connection Fee: $50 per line : 911 Emergency Service Access Fee: Provincial or municipal government 911 fee may apply¹: Early Cancellation Fee: Any device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges (credit balances under $5 will not be refunded). Update: It now seems that Koodo has shifted back to their original plans and dropped the prices back by a couple bucks and increased in data. Amor_Propio wrote: ↑ My understanding is that with Koodo you are not locked in a 2-year contract. If you've had your device for less than 24 months, the only payment you will owe your carrier at the time of cancellation is your phone's device subsidy . And 2-3 times a year when good promotions come on, I get a $0 down phone on a $360 tab with the benefits of a Gift card/points and cancel the next day just to be charged the tab. Rogers Wireless: 1 855 381-7834. Early Cancellation Fee: No cancellation fee. The salesperson told me that if I cancelled my plan before 90 days, I would have to pay $650 for the phone. How can I cancel my koodo service? Gives you access to discounted international long distance rates for calls made from within Canada. 4. I know there have been posts disagreeing with the need to pay $650, but before I port my number over to another carrier to take advantage of a … There are three sizes of … ... You will be billed once each month on your bill from Koodo. $50.00. Early Cancellation Fee: Any device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges (credit balances under $5 will not be refunded). If you find a post useful, please give the author a "Like". Works out to <$20 for the phone after all the goodies. Detected by RedFlagDeals (RFD) forum user ‘silverknight921,’ Koodo’s email notes that “the cost of […] 5.) Research and compare the Koodo Mobile $35 Starter Plan 3G cell phone plan. Any credit balance less than or equal to $5 at the time of cancellation of your Koodo Mobile account for the service will not be refunded to you. Call there customer service and inform them that you want to cancel your contract. Their toll-free number is 1-866-995-6636 or you can simply dial *611 on your Koodo phone. Koodo may apply the deposit at any time to amounts that you owe for your mobility services, under this Agreement or any other service agreement you have with us. If your deposit is used to pay an overdue account, we will send you a notice informing you of the payment. Your cancellation fee depends on when you entered into your contract. Koodo Mobile has an average consumer rating of 2 stars from 38 reviews. In the case of this phone, there’s a $485 credit, which brings the total up to $845 for the phone. Have a Samsung galaxy s20 phone I'm thinking of trading in for a Samsung galaxy s21+ or Ultra with Telus. Prepaid plans also include a number of top-ups and add-ons for adding minutes to your monthly allotment. The carrier paid the remaining balance. Any amount above $5 remaining on your account for unused days will automatically be refunded to you through your pre-authorized payment method. You’ll now get a charge back for the $480 in activation credits. Additional Monthly Tab Charge Until Your Tab Balance Reaches Zero. Connection Fee: $50 per line: 911 Emergency Service Access Fee: Provincial fee may apply: Early Cancellation Fee: No cancellation fee. Koodo New Cancellation Policy - Activation Bonus Charged? 5. Total Cancellation Fee: $220 plus taxes; The same formula applies for 1 or 2 year contract terms as well. You have the right to take (or "port") your phone number to another Canadian telecommunications service provider. However, please note that you do not own your number. This means that if you leave Koodo and choose not to take your phone number with you we have the right to assign your number to another customer. Other cancellation fees may apply. Please contact us to resolve any issues or to assist you with the cancellation process. Koodo may apply the deposit at any time to amounts that you owe for your mobility services, under this Agreement or any other service agreement you have with us. cancellation fees. Please refer to the provision in this Plan regarding cancellation. Account cancellation and phone upgrades. Get side-by-side comparisons and read cellular service user reviews. How do i cancel and is there a cost for doing so? If you’re not satisfied, you can cancel within 30 days of installation. Have 10 months left on my tab so $330 tab and $304 tab bonus. Connection Fee: $50 per line: 911 Emergency Service Access Fee: Provincial or municipal government 911 fee may apply¹: Early Cancellation Fee: Any device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges (credit balances under $5 will not be refunded). This results in an iPhone XR for $580 plus taxes and activation fees, which is a deal compared to the $1,060 iPhone XR retail price. Unlimited Canada-wide evenings and weekends. I was scared to call because I heard lots of people have had issues with their cancellation but I had no problems at all. They were very friendly a... If you’re looking to purchase a new device, Koodo Mobile offers something called a “tab” to help you manage the cost of it. Fido may cancel any or all of your Services or accounts and any corresponding Agreement, as long as we give you at least 30 days’ prior written notice (if you are a resident of Québec or Newfoundland, 60 days’). Just because the carrier gave you a shiny new smartphone for $10 doesn’t mean it costs $10.